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Date Revised: 06/23/2008

HughesNet E-mail Enhancements

Introduction:

This article describes the new features of the upgraded e-mail system.

Procedure/Solution:

There will be an upgrade of the HughesNet e-mail system. During the upgrade, some data fields will be migrated automatically.

• Regular
• Forward only
• Aliases

• Password
• Timezone
• Language
• Reply-to
• Forwards

• Mail content
• Address book content
• Distribution Lists

• Signatures
• Contact Groups
• Catchalls
• Calendar data
• Filters
• Vacation auto-reply content

• Faster loading.
• Drag and Drop feature. Click here for more information.
• Your "Preferences" are now called "Settings" and have been modified to make your e-mail easier to configure and navigate. Click here for more information.
• Your "Contacts" are now called "Address Book" and have been modified to make your e-mail easier to configure and navigate. Click here for more information.
• 2GB of standard storage, per mailbox and the ability to send attachments of up to 25MB.
• User controlled spam protection.
• Anti-spam and anti-virus is included. Incoming mail is automatically checked for spam and viruses. Spam is flagged and quarantined in a spam folder for review. In addition, users can take control of their email with easy to use white and black lists inside the webmail application.
  Note: You will not see the Spam folder until your mailboxes have been migrated to the new system.
• POP, IMAP and webmail access is standard.
• Our webmail application has been totally overhauled and features an AJAX-enabled interface complete with drag and drop and a message preview pane. Our webmail features multimedia support with a built-in slideshow player for images and an integrated audio player for MP3 audio attachments.
  Note:If you are using a dial-up connection, you may experience slow performance over AJAX. To correct this slow performance:
  1. Click the radio button next to Basic at login.
     

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Current E-mail Interface	Enhanced E-mail Interface
The user Address Book is accessed by clicking Contacts.	The full user Address Book is accessed by clicking Address Book > All. To select a specific Group Address Book, click Address Book > Group Name.
Current E-mail Interface	Enhanced E-mail Interface
To change the user Mail Preferences: Click Preferences > Mail. .	To change the user Mail Preferences: Click Settings > Mail.
Current E-mail Interface	Enhanced E-mail Interface
This feature is not available.	Drag and Drop Contacts to a Mailing List (Group) Click Address Book > All. Click the e-mail message. Drag and drop the contact to the group. Drag and Drop E-mail to a Folder Click the e-mail message. Drag and drop the e-mail message to the folder.

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Q: Why is HughesNet upgrading our email service?
A: We have a new and improved email service with an enhanced Webmail application, increased storage and much more including:

• Drag-and-drop functionality
• Message preview pane
• Rich-text message composition
• Photo slideshow with audio playback
• Full-featured contact manager
• Fast, powerful search
• Multiple language support
• User-configurable spam control
• Up to 25MB attachments

Q: When is this upgrade going to take place?
A: The email upgrade will begin on Tuesday, June 24, 2008.

Q: Is my email safe?
A: We have prepared extensively for this upcoming email upgrade. Every possible precaution has been taken. Each procedure has been examined and tested in detail to ensure the safety of your email.

Q: Will all the current email features be moved?
A: If your contacts are stored online within webmail, they will be migrated during the upgrade. Signature Files, message rules and your calendar entries will not be migrated.

Q: Have any features been removed?
A: The calendar has been removed for now. It is very high on our priority list and a brand new and improved calendar should be available by year-end.

Q: Will my filters be impacted by the upgrade?
A: Any filters requiring an email program (such as Outlook Express or Thunderbird) will continue to function as usual. If you have created filters within webmail, you'll have to re-create them, once you start using the new Webmail client.

Q: How will I know when Im on the new email system?
A: If you log into webmail, you'll notice a dramatically improved webmail experience. If you use an email program such as, Outlook Express or Thunderbird, you probably won't notice the difference, except that reliability, speed and performance will be improved. You'll also notice a new Junk folder that traps incoming spam.

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